Tivoli Monitoring, WMI and Server Buffers Full

If you run Tivoli Monitoring 6.2 to monitor Windows Server systems and use other applications to query WMI, e.g. PowerShell and Get-WmiObject, then you may receive the error ‘Server buffers are full and data cannot be accepted’.

Restarting the WMI service will temporaily clear it, but the issue is liable to come back again. This can occur because of a file handle leak in the ITM Windows OS agent when collecting “Processor Information” attribute group.

There is a fix for this issue available from the below website.

http://www-01.ibm.com/support/docview.wss?rs=2292&context=SSRM2J&dc=DB550&uid=swg1IZ51505&loc=en_US&cs=UTF-8&lang=en&rss=ct2292tivoli